FAQs
Technical Elements
Space
8’ x 8’ (minimum area required)
Power
Standard electrical outlet (110v) that is within 20 feet of where the photo booth will be located.
Location
A flat, level surface is needed.
Indoor is preferred, but the mirror can be outside as long as it is under cover from the elements, weather conditions are dry, and temperatures are mild.
Internet
Access to a stable wireless internet connection is required for instant sharing features to be available.
However, if no stable wireless connection is available on-site, photo sharing will be initiated after the event so everyone can receive their digital photos!
Booking Details
How Booking Works
We answer your questions and get more details about your event to make sure Mystic Mirror is a good match for your event.
We’ll check our booking calendar to see if your date and time are available.
We’ll have a booking consultation to discuss your needs and help you make decisions on any custom items or Extras.
You’ll receive a booking agreement with final cost and other pertinent details.
You accept and return the agreement along with a deposit to hold your event on our calendar.
You choose background, overlay, etc. (if included in your package).
We create any necessary custom items (or special orders) for your approval.
Final payment is due 15 days prior to event.
We confirm some details and make final preparations.
We show up at your event and everyone has a blast with Mystic Mirror!
Deposit
50% of total package cost, non-refundable.
A deposit will hold your booking date and time.
Should you need to cancel your event, deposits can be credited to a future event, but cannot be returned.
If booking within 15 days of your event date, the full balance will be required as your deposit to hold booking date and time.
Final Payment
The balance of your order will be due 15 days before your booking date.
If booking within 15 days of your event date, the full payment balance will be required upfront.
Taxes & Fees
Each package price already reflects necessary taxes and fees.
You will not be charged extra for taxes, delivery*, setup, or custom design work.
These costs are included in our pricing to make it easier for you to budget the actual cost of our service.
Additional delivery fees will apply to venues beyond our service area**, any associated travel fees (e.g., tolls), and venue parking costs.
Customizations
During your booking consultation we will discuss your vision for any custom items (e.g., photo borders, welcome screen).
Samples of custom items will be sent for your review and approval.
Background
As part of our Drop + Props Packages, you may choose one of our currently available Solid backgrounds (White, Black, Purple).
Graphic Backgrounds can be used for a small additional fee.
You are welcome to supply your own background (e.g., balloons, florals, couch, step and repeat, etc.).
Backgrounds are not required to use our photo booth! The natural event background is perfectly fine, or you can try our AI Background Remove & Replace feature to digitally add a background (no green screen needed)!
Service Area
Mystic Mirror services the greater Northwest Arkansas Area, but is also happy to travel beyond.
Your booking includes free delivery in Washington and Benton Counties**.
Locations beyond these counties will be charged an additional 50 cents per mile travel fee.
Other Questions?
Please reach out to us if you have any other questions! We know that each event is unique and sometimes that comes with particular logistics or custom needs. We’ve seen and done enough to know that every question is a good question. We’re happy to do whatever it takes to make your experience the best it can be.